If BISP 8171 shows “Record Not Found”, update your CNIC data and complete verification through Benazir Income Support Programme channels immediately. This error usually means your details are missing, under review, or mismatched in the system connected with NADRA. Once your family and biometric record is corrected, eligibility appears automatically on the 8171 portal. This guide gives the exact fix for February 2026.

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The system cannot match your CNIC with the Ehsaas Program / BISP database. It’s a data verification issue — not always rejection.
Main Causes
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CNIC expired or not updated
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Family data missing in NSER survey
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Biometric mismatch
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New applicant not yet registered
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1️⃣ Verify CNIC Status
Visit NADRA and ensure:
-
CNIC is valid
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Marital & family info updated
2️⃣ Complete BISP Survey
Go to the nearest BISP Tehsil Office and confirm NSER registration.
3️⃣ Biometric Verification
Thumbprint must match NADRA record. Retry if fingerprint failed.
4️⃣ Recheck via 8171
Send CNIC to 8171 or check web portal after 3–7 days.
Required Documents
| Document | Purpose |
|---|---|
| Original CNIC | Identity verification |
| Family Registration Certificate | Household proof |
| B-Form (children) | Family record |
| Registered mobile SIM | SMS alerts |
Conclusion
The 8171 “Record Not Found” error is mostly a data mismatch, not ineligibility. Update records, complete verification, and recheck. Stay connected with official BISP channels for payment confirmation.
CTA: Recheck your CNIC status today through 8171 and complete verification to avoid payment delays.
FAQs
Why is my CNIC not showing in 8171?
Your data may not yet be updated in BISP or NADRA systems.
How long does record update take?
Usually 3–7 working days after verification.
Is “Record Not Found” rejection?
No, it means data verification is pending.
Can biometric failure cause this?
Yes, fingerprint mismatch blocks record display.
Where to update family data?
At NADRA office or BISP survey center.
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