How to File BISP Complaint Online February 2026 – Step-by-Step Guide

Published On: February 5, 2026

You can file a complaint with the Benazir Income Support Programme (BISP) online in just a few minutes through the official grievance system. Whether your payment is delayed, eligibility shows incorrect status, or your record is missing, the online complaint method is the fastest way to get help without visiting an office. The system records your issue, assigns a tracking number, and forwards it to the concerned department for action. This guide explains the exact steps, required details, and how to track your complaint status in February 2026.

How to File BISP Complaint Online (Step-by-Step)

Step 1: Visit the Official BISP Portal

Open the official BISP complaint or grievance portal.

Step 2: Enter CNIC Details

Provide your 13-digit CNIC number correctly.

Step 3: Select Complaint Type

Choose the issue category such as:

Payment not received
Eligibility issue
Record not found
Biometric verification problem

Step 4: Write Complaint Details

Briefly explain the issue clearly.

Step 5: Submit & Save Tracking Number

After submission, you’ll receive a complaint reference number.

Required Information

Requirement	Purpose
CNIC Number	Identity verification
Registered Mobile	Updates & alerts
Complaint Details	Issue resolution

Why Filing Online is Better

Faster processing
No travel needed
Complaint tracking available
Direct system record

Conclusion

Submitting a BISP complaint online saves time and ensures your issue reaches the right department. Keep your tracking number safe and check status regularly.